Independent, non-branded properties often have to compete against well-known hotel chains or brands with extensive sales resources and revenue capabilities. This can be frustrating and might seem like it’s impossible…
read moreIt’s 2020, and the way people book hotels is becoming more digitalised as travellers today are more technologically savvy than ever before. The most recent statistics suggest that 83% of…
read moreThe last few months of 2019 saw Google change its advertising tactics in an attempt to disrupt the online travel market, making it more expensive for OTA’s and hotels to…
read moreFrom a guest’s first touchpoint with front desk staff to their post-stay customer service experience, ensuring the guest journey is immaculate is crucial for any hotel. After all, if you…
read moreIt’s almost 2020, and as we prepare to enter not just a new year but a new decade as well, it’s important to take a step back and analyse how…
read moreAround 60% of hotel bookings are now made online. By 2020, over 50% of all online searches are expected to be done by voice-enabled technology. And nearly 42% of global…
read moreWork travel is growing at a rapid speed, with business travel spend expected to reach $1.7 trillion by 2022. Currently, up to 30% of business travellers (also often known as…
read moreAccording to recent research, three of the top hospitality trends that all hoteliers will know include digitalised guest experiences, the experience economy and environmental sustainability. Now ask yourself the following:…
read moreOTAs, short for Online Travel Agencies, make up an important distribution channel for most travel businesses as more than half of all travellers use an OTA to plan their upcoming…
read moreThe Global Distribution System (GDS), is a computer reservation system that allows travel agents to book hotel and travel services on behalf of their customers. There are four distribution channels…
read more