In recent months, several distribution channels have reported increased phishing activity targeting both hotel staff and guests. These attacks are becoming more sophisticated, often impersonating trusted platforms or partners to…
read moreA booking engine is your frontline digital salesperson, the tool that connects your website visitors directly to your hotel’s real-time inventory, rates and policies. It turns lookers into bookers, cuts…
read moreCase Study – Palazzo Versace Dubai and HotelREZ Hotels & Resorts Palazzo Versace Dubai partnered with HotelREZ to enhance its direct booking strategy, leveraging the advanced functionality of the REZBooker…
read moreHotelREZ partners with iWTX/Illusions. Drives Tour Operator and DMC revenues to HotelREZ members HotelREZ Hotels & Resorts, one of the world’s largest, quality driven representation and distribution companies and global…
read moreCurrently, 96% of people travelling for leisure purposes start their travel planning with an online search. Over the past years, showing up high up in those searches has become a…
read moreFrom a guest’s first touchpoint with front desk staff to their post-stay customer service experience, ensuring the guest journey is immaculate is crucial for any hotel. After all, if you…
read moreIt’s almost 2020, and as we prepare to enter not just a new year but a new decade as well, it’s important to take a step back and analyse how…
read moreAccording to recent research, three of the top hospitality trends that all hoteliers will know include digitalised guest experiences, the experience economy and environmental sustainability. Now ask yourself the following:…
read moreDigital marketing – we’ve all heard of the term before in one context or another, and it often gets thrown around as a buzzword. The official definition is “digital marketing…
read moreAny hotelier nowadays will tell you that the best bookings are those that come in through the hotel’s own website. Why? Because those bookings don’t incur expenses to third-party channels,…
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