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In the HotelREZ Blog you can find all our latest news, as well as articles and tips on online marketing, reputation management, revenue optimization and hotel distribution.
HotelREZ reports annual high for global customer support
HotelREZ outstrips industry levels of global customer support 690 360 HotelREZ

HotelREZ outstrips industry levels of global customer support
“Accessible, timely, efficient answers, and personal service are key to serving hundreds of hotels, travel agents and other bookers that reach out to our customer support team on a daily basis”, says Josef Lapka, Executive Director of Operations at HotelREZ Hotels & Resorts. Last year alone, the hotel representation company promptly answered support tickets from [...]read more
HotelREZ 2015 in review_independent hotels
Our Year (and your Hotel’s) in Review 690 360 HotelREZ

Our Year (and your Hotel’s) in Review
In our latest infographic we summed up all of HotelREZ Hotels & Resorts' achievements over the past year, including the incremental business brought to our portfolio of independents and small chains. Being an independent hotel, more often than not, means you don’t have a big marketing budget, or the staff and time to efficiently distribute, market and manage your hotel [...]read more
New VP of Business Development_Ray Sims
New appointment: VP of Business Development Americas 690 360 HotelREZ

New appointment: VP of Business Development Americas
HotelREZ Hotels & Resorts, a leading global hotel representation company, today announced the appointment of Ray Sims, a former Senior VP at GENARES Reservations, as the new Vice President of Business Development for the Americas. Ray Sims, a hotel veteran in the US, is a heavy weight hire for hotel representation company HotelREZ Hotels & [...]read more
Sant Pere del Bosc Hotel & Spa
Hotels in Spain and Latin America sign up to HotelREZ 690 360 HotelREZ

Hotels in Spain and Latin America sign up to HotelREZ
Following its recent partnership with Barcelona-based Qualis Hospitality Group, HotelREZ Hotels & Resorts adds hotels in both Spain and Latin America (LATAM), to its growing portfolio of independents. The latest property signing with the representation company is the 5 star Sant Pere del Bosc Hotel & Spa in Spain. The number 1 hotel in Lloret [...]read more
HotelREZ upgrades call centre service TelREZ
HotelREZ upgrades call centre with state-of-the-art technology 690 360 HotelREZ

HotelREZ upgrades call centre with state-of-the-art technology
HotelREZ Hotels & Resorts announces today a full upgrade to its call centre service, TelREZ, following significant technology investment. New HD equipment and core software will provide hotels a full and transparent overview into voice reservations conversion. After months of careful planning, HotelREZ Hotels & Resorts completes a full upgrade to the call centre technology [...]read more
Leisure vouchers new gift card now accepted at HotelREZ properties in the UK
Leisure Vouchers now accepted at HotelREZ properties 690 360 HotelREZ

Leisure Vouchers now accepted at HotelREZ properties
HotelREZ Hotels & Resorts has partnered with incentive experts Acorne Rewards, enabling the newly launched Leisure Vouchers gift card to be spent at select unique, independent hotels in the UK. The new Leisure Vouchers gift card from Acorne Rewards can now be spent at select HotelREZ Hotels & Resorts properties in the UK, as well as [...]read more
HotelREZ steps up its MICE game with new agency partnerships
HotelREZ steps up its MICE game with new partnerships 690 360 HotelREZ

HotelREZ steps up its MICE game with new partnerships
HotelREZ Hotels & Resorts has announced two new agency partnerships in the UK, aimed at increasing its hotel members' share of MICE business. Calder World of Travel and Venue Options will now begin to place MICE enquiries directly into the HotelREZ Hotels & Resorts collection of more than 600 independent hotels. Calder World of Travel, are [...]read more
The Coniston Hotel opens Yorkshire's newest Spa
The Coniston Hotel opens Yorkshire’s newest Spa 690 360 HotelREZ

The Coniston Hotel opens Yorkshire’s newest Spa
Yorkshire’s newest Spa has opened today at The Coniston Hotel & Country Estate, a HotelREZ Hotels & Resorts member. Nine months in development, the 16,500 square ft spa directly overlooks The Coniston Estate and its 24 acre lake, and is expected to attract thousands of extra visitors each year to this part of the Yorkshire Dales. The [...]read more
China leading the way in mobile bookings
How China is leading the way in mobile bookings 690 360 HotelREZ

How China is leading the way in mobile bookings
Early this month, a new report from travel research experts Phocuswright, provided a more detailed overview of how travellers in eight key markets are navigating the evolving consumer travel life cycle. The report covers hot topics such as millennials driving the online travel trend in the so-called BRIC countries (Brazil, Russia, India and China), to the [...]read more
Targeting the Indian Outbound Traveller-HotelREZ
Insights into the Indian Outbound Travel Market [e-guide] 691 361 HotelREZ

Insights into the Indian Outbound Travel Market [e-guide]
The UNWTO predicts the Indian outbound travel market will account for 50 million tourists by 2020, and its total outbound spending is expected to cross the US$28 billion mark. This, coupled with the country’s new generation of middle class tourists, set to grow even further, makes it a potential tourist goldmine for thousands of destinations [...]read more
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