Hotel Call Centre / TelREZ

TelREZ by HotelREZ Hotels & Resorts is an established hotel call centre solution, offering a personal and flexible service.  All calls are answered promptly and personally, by highly trained  multi-lingual staff that have extensive knowledge of the hotel industry, enabling them to efficiently convert enquiries into bookings.

Using the latest call centre technology you can choose a range of basic or sophisticated solutions which can be programmed for your hotel’s call answering service. Moreover, a complex reporting suite provides the ability to analyse an array of data for all types of business decision making.